MechLaunch Founding Program Terms

Last updated: July 31, 2026

These MechLaunch Founding Program Terms (the "Terms") are a binding business-to-business agreement between Samuel Rasku, an individual doing business as MechLaunch ("MechLaunch" or "Provider"), and the business identified by the purchaser through MechLaunch's Stripe checkout ("Client"). Provider and Client are each a "Party" and together the "Parties."

By checking the terms-acceptance box and submitting payment through MechLaunch's Stripe checkout, the individual completing checkout: (a) confirms that the individual has read, understood, and agrees to these Terms; (b) represents that the individual is authorized to bind Client; and (c) accepts these Terms electronically on Client's behalf. The date of that acceptance is the "Effective Date." Stripe's checkout and payment records may be used to identify Client and document acceptance.

Client represents that it is purchasing the Program for business purposes, is an existing operating mobile mechanic or automotive-service business seeking to improve its operations rather than start a new business, and that the individual accepting these Terms is authorized to bind Client.

1. Founding Program and Scope

Provider will deliver the MechLaunch Founding Program (the "Program") described in Exhibit A. The Program is a hands-on business-system implementation for mobile mechanic businesses. It combines business diagnostics, configuration and training in Fix My Ride, pricing and lead-management systems, operating templates, measurement, growth planning, and post-installation accountability.

The Parties understand that Client is a founding participant. Workflows, templates, session order, and software features may be refined during delivery, provided Provider does not materially reduce the core deliverables in Exhibit A without Client's written agreement.

2. Schedule and Start Conditions

The 14-consecutive-calendar-day implementation period (the "Installation Period") begins on the date of the kickoff session (the "Kickoff Date"), but only after Provider receives cleared payment, Client accepts these Terms, Client submits the required onboarding information and baseline records, and Client creates or activates its Fix My Ride account. Client must complete onboarding and schedule kickoff within 30 calendar days after payment unless Provider agrees otherwise in writing. If Client does not do so, Provider may cancel the reserved implementation slot and either reschedule subject to then-current capacity or terminate and refund the amount paid less the deductions permitted by Section 5. Provider will confirm the Kickoff Date and phase-end dates in writing within one Business Day after kickoff.

The schedule includes seven implementation sessions, generally 45 to 90 minutes each. The Parties may combine, split, or adjust sessions by mutual written agreement without reducing the material scope. If Client misses a meeting, withholds required information or access, or fails to complete a required action, Provider may pause the schedule. A Client-caused pause does not constitute Provider delay and does not support a refund. If Client does not cure the delay within 30 calendar days after written notice, Provider may close the implementation as incomplete or terminate under Section 14.

3. Program Fee and Payment

The Program fee is $3,000 USD, due in full before kickoff, unless a separate written order form or invoice accepted by both Parties states a different payment schedule. Fees are exclusive of taxes that Provider is legally required to charge. Client remains responsible for its own taxes, licenses, insurance, and operating expenses.

Payment is processed by Stripe or another approved payment processor. Client authorizes Provider and its processor to collect the amounts shown at checkout or on the applicable invoice. Client will contact Provider at support@mechlaunch.com and allow a reasonable opportunity to investigate a billing dispute before initiating a chargeback, without waiving rights that cannot legally be waived.

4. Included Software and Expense Allowance

Program fees include Fix My Ride access from the Kickoff Date through the last day of the Extended Support Period (the "Included Access Period"), plus up to $200 in implementation-related third-party software or setup costs incurred specifically for Client during the Program (the "Allowance"). Fix My Ride access does not reduce the Allowance.

Provider will generally purchase or directly apply an approved Allowance expense. Client is not entitled to reimbursement for a purchase unless, before the purchase, Provider gives written approval and expressly confirms that reimbursement is authorized. Written approval may be documented by email, text message, electronic form, or another retained written communication. Client must provide a receipt for an authorized reimbursement. Unused Allowance is not refundable, transferable, or payable as cash.

The Allowance does not cover advertising spend, ongoing phone or text usage, payment-processing fees, recurring subscriptions after the approved implementation window, custom development, hardware, printing, vehicle wraps, uniforms, or unapproved expenses. Costs above $200 require Client's advance written approval and are Client's responsibility.

5. Cancellation, Refunds, and Rescheduling

Client may cancel before kickoff by written notice to support@mechlaunch.com. Provider will refund amounts paid, less nonrefundable payment-processing fees and approved Client-specific expenses already incurred. A Client-specific expense may be deducted only if Client approved it in a retained written communication and Provider can document the expense. Provider will issue any approved refund within 10 Business Days, although the processor or bank may take additional time to post it.

Once the kickoff session begins, Program fees are earned and nonrefundable except as expressly provided by the Installation Guarantee in Section 7 or when Provider terminates without cause. If Provider terminates without cause before completing the Program, Provider will refund the reasonable, unearned portion of the fee based on undelivered material services.

Client may reschedule a session with at least 24 hours' notice. A missed or late-cancelled session may be treated as completed for scheduling purposes, may pause guarantee eligibility, and may require the timeline to be adjusted. Provider will make reasonable efforts to reschedule but does not guarantee the original completion date after Client delay.

6. Client Responsibilities

Client will provide complete and accurate business information; timely access to relevant systems and records; an authorized decision-maker for sessions; consistent use of Fix My Ride for workflows required by the Program; attendance at scheduled meetings; completion of assigned implementation actions and scorecards; candid feedback; and prompt notice of blockers or errors.

Client is solely responsible for the legality, safety, quality, pricing, warranties, licensing, taxes, employment practices, automotive repairs, customer communications, advertising claims, and business decisions of Client's mobile mechanic operation. Provider does not control or supervise repair work and does not provide legal, tax, accounting, employment, insurance, or automotive safety advice.

7. Installation Guarantee; No Revenue Guarantee

Provider guarantees installation of the material systems described in Exhibit A, not a specific financial outcome. A system is "installed" when Provider has delivered or configured the applicable workflow, supplied any identified template or written standard, and conducted the applicable training or walkthrough. If Client timely satisfies every eligibility condition in Exhibit B and Provider has not installed a promised material system by the end of the Installation Period, Client must notify Provider in writing and identify the incomplete system.

Provider's obligation and Client's exclusive contractual remedy under the Installation Guarantee is to continue reasonable implementation work at no additional Program fee until the specifically identified material deficiency is cured. Cure work does not restart or extend the Accountability Period, Extended Support Period, or Included Access Period; does not include new requests, changed business requirements, or expanded scope; and is limited to the incomplete deliverable identified in Client's notice.

Provider does not promise or guarantee revenue, profit, lead volume, booking rate, review count, business valuation, savings, customer response, or any other specific result. Results depend on Client's market, pricing decisions, work quality, capacity, reputation, implementation, advertising, economic conditions, and other factors outside Provider's control.

8. Accountability and Support

The 30-consecutive-calendar-day accountability period begins immediately after the Installation Period (the "Accountability Period"). During it, Provider will offer one scheduled mentor or group check-in per week, review the standardized scorecard, provide implementation feedback, and answer reasonable questions through support@mechlaunch.com.

The 60-consecutive-calendar-day extended support period begins immediately after the Accountability Period (the "Extended Support Period"). During it, Provider will answer reasonable questions about the installed systems through support@mechlaunch.com and may provide written or recorded guidance. No weekly meeting, recurring call, or minimum number of live sessions is included during Extended Support unless the Parties agree otherwise in writing.

Support is available on Business Days and is not unlimited or on-demand consulting, emergency response, done-for-you operations, custom software development, or daily management of Client's business. Provider targets a response within two Business Days but does not guarantee a service-level response time. Unused meetings or support do not carry forward or convert to cash.

9. Fix My Ride and Third-Party Services

Provider grants Client a limited, nonexclusive, nontransferable, revocable right to use Fix My Ride for Client's internal business operations during the authorized access period. Client will protect credentials, use the software lawfully, and not copy, reverse engineer, resell, sublicense, interfere with, or attempt unauthorized access to the software, except where applicable law does not permit such restrictions.

Included Fix My Ride access ends at 11:59 p.m. Eastern Time on the final day of the Extended Support Period. Provider will send at least 14 calendar days' written notice before normal expiration and will disclose any available paid continuation option. No recurring fee will be charged without Client's affirmative authorization. Access may end immediately upon termination for nonpayment, unlawful conduct, misuse, or a security risk, and otherwise ends when termination becomes effective.

Fix My Ride and the Program may connect with or depend on third-party tools such as payment processors, phone systems, scheduling tools, analytics providers, or advertising platforms. Third-party services are governed by their own terms and may change, fail, or discontinue. Provider is not responsible for third-party acts, outages, pricing changes, data practices, chargebacks, or service decisions, but will reasonably assist with implementation issues within the Program scope.

10. Data, Confidentiality, and Security

Client retains ownership of Client's business records and customer data. Client authorizes Provider and its service providers to access, process, host, and analyze that data only as reasonably necessary to provide, secure, support, and improve the Program and Fix My Ride. Client represents that it has the rights and notices necessary to provide such data and will not submit sensitive data that is unnecessary for the Program.

Each Party will protect the other Party's nonpublic business, technical, financial, and customer information using reasonable care and will use it only to perform or receive the Program. Confidentiality does not apply to information that is public without breach, already lawfully known, independently developed, lawfully received from another source, or required to be disclosed by law. Where legally permitted, the receiving Party will give prompt notice before compelled disclosure.

Provider will use commercially reasonable safeguards but does not promise that any online system is completely secure or uninterrupted. Client should maintain its own records and backups. Upon written request made before access ends or within 14 calendar days afterward, Provider will reasonably assist Client in obtaining an available export of Client data in a commonly available format, subject to technical limitations and unpaid amounts. Provider is not required to retain Client data indefinitely after that request window.

11. Recordings, Results Data, and Publicity

Client consents to Provider recording Program calls for internal delivery, quality assurance, training, and improvement, provided Provider gives notice at the start of a recorded session. Client will inform its participating personnel and obtain any consent required by law. Either Party may request that a sensitive portion not be recorded.

Provider may use de-identified and aggregated operational data that does not reasonably identify Client to improve services and describe general program performance. Provider may not publicly use Client's name, logo, identifiable call clips, testimonial, likeness, or identifiable case study without separate written permission. Client is never required to give a positive testimonial.

12. Intellectual Property

Provider retains all rights in MechLaunch, Fix My Ride, software, methods, templates, training, scorecards, workflows, documentation, improvements, and general know-how existing before or developed during the Program. After full payment, Client receives a perpetual, nonexclusive, nontransferable license to use the final templates and materials delivered specifically to Client for Client's own internal business operations. Client may not resell, publish, teach, distribute, or create a competing program from Provider materials.

Client retains ownership of Client's trademarks, content, customer records, and pre-existing materials. Client grants Provider a limited license to use those items solely to deliver the Program. Provider may freely use suggestions and feedback without identifying Client or owing compensation, but public endorsements remain subject to Section 11.

13. Disclaimer and Limitation of Liability

Except for the express Installation Guarantee, the Program, software, and materials are provided "as is" and "as available." To the maximum extent permitted by law, Provider disclaims implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, and uninterrupted availability.

To the maximum extent permitted by law, neither Party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, lost revenue, lost data, loss of goodwill, or business interruption, even if advised of the possibility. Provider's total aggregate liability arising out of these Terms will not exceed the Program fees actually paid by Client under these Terms. These limits do not apply to liability that cannot legally be limited or to a Party's fraud, willful misconduct, or knowing violation of the other Party's intellectual-property rights.

14. Suspension and Termination

Provider may suspend access, pause work, or terminate these Terms if Client fails to pay, materially breaches these Terms, misuses software, threatens or harasses personnel, engages in unlawful conduct connected to the Program, creates a security risk, or remains materially nonresponsive. Except for urgent safety, fraud, security, or unlawful-conduct concerns, Provider will give written notice and five Business Days to cure before termination.

Client may terminate for Provider's uncured material breach by giving written notice describing the breach and allowing 10 Business Days to cure. Sections concerning payment obligations already incurred, confidentiality, data, recordings, intellectual property, disclaimers, liability, disputes, and general terms survive termination. Termination does not erase accrued rights or obligations.

15. Indemnification

Client will defend, indemnify, and hold harmless Provider and its personnel from third-party claims, damages, fines, penalties, costs, and reasonable legal fees arising from Client's automotive services, injuries or property damage caused by Client, violation of law, advertising or customer claims, employment practices, misuse of the Program or software, or breach of Client's data and consent obligations. This obligation does not apply to the extent a claim was caused by Provider's gross negligence or willful misconduct.

16. Relationship of the Parties

Provider is an independent contractor. These Terms do not create employment, agency, franchise, fiduciary, joint venture, or partnership relationships between Provider and Client. Client has no authority to bind Provider, and Provider has no authority to bind Client. Provider may use qualified personnel and subcontractors while remaining responsible for the contracted deliverables.

17. Disputes and Governing Law

Before filing a lawsuit, the Parties will make a good-faith effort to resolve any dispute through a management-level call requested in writing. If the dispute remains unresolved 15 days after the request, either Party may pursue available remedies.

These Terms are governed by North Carolina law, without regard to conflict-of-law rules. Subject to any nonwaivable law, the state and federal courts located in Buncombe County, North Carolina have exclusive jurisdiction, and each Party consents to personal jurisdiction and venue there.

18. Notices

Notices under these Terms must be in writing. Notices to Provider must be sent to support@mechlaunch.com. Notices to Client must be sent to the email provided through checkout or otherwise supplied to Provider. Email notice is effective when sent unless the sender receives an automated delivery failure. If nonwaivable law requires physical delivery, notice must also be sent by a trackable method to the receiving Party's most recently provided physical address.

19. General Terms

For these Terms, a "Business Day" means Monday through Friday, excluding U.S. federal holidays. Deadlines, notices, and meeting times use Eastern Time unless the Parties confirm another time zone in writing.

Neither Party is liable for delay caused by events beyond its reasonable control, except that payment obligations for services already delivered remain due. Neither Party may assign these Terms without the other's written consent, except Provider may assign them in connection with forming or transferring the business to an LLC or other successor that assumes Provider's obligations. Client may not assign these Terms to a competitor of Provider.

These Terms, their exhibits, and any applicable order form or invoice separately accepted by both Parties are the entire agreement regarding the Program and replace prior discussions. If they conflict, a separately accepted written order form or invoice controls only as to the specific commercial term it expressly changes; these Terms control in all other respects. Amendments must be in a retained writing accepted by both Parties. Waiver of one breach is not waiver of another. If a provision is unenforceable, it will be modified only as needed and the remainder will continue.

These Terms may be accepted electronically. Electronic acceptance is intended to have the same effect as an original signature. Headings are for convenience and do not limit these Terms.

By accepting these Terms, Client specifically acknowledges that:

• Program fees become nonrefundable after kickoff except as expressly stated in Section 5 or the Installation Guarantee.
• MechLaunch guarantees installation of defined systems, not revenue, profit, leads, bookings, or any other business result.
• Weekly check-ins are included only during the 30-day Accountability Period; the following 60-day Extended Support Period does not include guaranteed weekly meetings.

Exhibit A - Program Deliverables

A. 14-Day Installation

• Business diagnostic and baseline. Review available revenue, jobs, estimates, expenses, owner goals, capacity, and operating bottlenecks; document baseline metrics and a written diagnosis.
• Fix My Ride configuration and training. Configure currently available shop, customer, vehicle, job, scheduling, estimate, and tracking workflows; assist with importing or manually entering up to 25 total active customer, vehicle, or job records; teach Client's team to use the system. Where a required workflow is not yet reliably available in Fix My Ride, Provider may use an approved interim tool or process.
• Operating workflow. Define where information belongs, the required job pipeline, ownership of next actions, and the process from inquiry through job completion and payment tracking.
• Pricing and profit system. Analyze labor rate, minimum service charge, diagnostic and travel fees, parts markup, minimum acceptable job economics, and selected recent jobs; implement approved pricing rules and customer-facing policies.
• Lead response and follow-up. Map lead intake, qualification, response standards, pipeline stages, lost reasons, follow-up timing, and responsibility; clean the live pipeline and install reusable communication templates.
• Reviews, referrals, and reactivation. Install repeatable review, referral, future-service, and past-customer reactivation processes, subject to applicable law and platform rules.
• Content and basic brand consistency. Audit public-facing basics, define simple content categories, provide prompts, templates, examples, and guided assistance creating an initial set of Client-produced content, and outline a 30-day posting process. Professional filming, editing, posting, ongoing content management, and custom identity design are excluded.
• Analytics and scorecard. Establish a standardized scorecard for leads, response time, bookings, estimate approvals, average invoice, revenue collected, profit-per-job estimate, source performance, outstanding balances, reviews, and other available metrics.
• Capacity and 90-day growth plan. Estimate capacity and utilization, identify one primary growth lever, set 30- and 90-day targets, and define practical financial, hiring, advertising, and expansion triggers.
• Independent-operation audit and handoff. Test Client's ability to operate the installed workflow, correct material gaps, complete a final audit, and assign the next 30 days of actions.

Provider may reorder activities to fit Client's schedule and business conditions. A system is installed when Provider has delivered or configured the applicable workflow, supplied any identified template or written standard, and conducted the applicable training or walkthrough.

B. Meetings

Delivery includes seven scheduled implementation sessions, generally 45 to 90 minutes each: kickoff and diagnostic; Fix My Ride setup; pricing and profit; lead system and pipeline; content and branding; analytics and growth planning; and final audit and handoff. Provider may combine or split sessions by mutual written agreement without materially reducing scope.

C. Post-Installation Accountability and Support

During the 30-day Accountability Period, Provider will offer weekly scheduled check-ins, scorecard review, implementation feedback, and reasonable questions through support@mechlaunch.com. During the following 60-day Extended Support Period, Provider will answer reasonable questions about the installed systems through that support channel, with no guaranteed weekly meetings. The goal is sustained use and improvement of the installed systems, not additional implementation or operating labor.

D. Exclusions

Unless separately agreed in writing, the Program excludes paid media spend; guaranteed lead generation; ongoing content production; full custom branding, logos, websites, wraps, uniforms, or printing; legal, tax, accounting, insurance, employment, or regulatory services; custom software development or integrations; running Client's phones, dispatch, bookkeeping, repairs, hiring, payroll, collections, or customer service; and costs beyond the Allowance.

E. Acceptance

Client will review delivered systems promptly and identify a specific material deficiency in writing. A system is accepted when Client confirms acceptance, uses it in live operations without a reported material deficiency, or does not identify a material deficiency within seven Business Days after delivery. Acceptance does not waive a latent material deficiency that could not reasonably have been identified during that review period and remains subject to the Installation Guarantee.

Exhibit B - Guarantee Eligibility

Client remains eligible for the Installation Guarantee only while Client:

• pays all amounts when due and completes onboarding before kickoff;
• provides accurate baseline numbers, records, access, and decisions on time;
• attends scheduled sessions or gives timely rescheduling notice;
• uses Fix My Ride consistently for the workflows designated by Provider;
• completes assigned implementation actions and scorecards by the agreed deadlines;
• submits truthful progress updates and proof when reasonably requested;
• responds to Provider's written notice of a missed requirement and cures the issue within the reasonable deadline stated in that notice;
• operates lawfully and treats Provider personnel professionally; and
• gives written notice identifying any claimed incomplete system and allows Provider to cure it.

A temporary loss of eligibility does not automatically cancel service. Provider will restore eligibility when Client cures the issue within the reasonable written deadline. Repeated or uncured failures may permanently end guarantee eligibility or support termination under these Terms.

Questions about these Terms may be sent to support@mechlaunch.com.